How has Tony Mulkern’s coaching helped evolve my business to be all that I hoped? My goal has been to grow revenues while increasingly focusing on helping high net worth individuals to find a greater sense of freedom and joy in their financial security. The figures for percentage growth are astronomical. My gross revenue increased 97% in the last two years. My net revenue – which is even more important because it’s what I get to take home – has increased by 150 percent. I’ve grown my staff, I’m working fewer hours and making more money – and my partner and I are working together more effectively and enjoying our differences rather than resenting them.
My regular appointment with Tony is like having a trainer at the gym. He’s a business trainer, someone looking over my shoulder, and that forces me to take time out to really work on my business rather than only in it. I’ve had other coaches and they tend to be glorified cheerleaders – too much “At-a-boy, go get ‘em” kind of stuff. They listen to what you say, rephrase it and spit it back. Tony’s not like that. He’s a nice guy, but he’s not trying to be your best friend – he’ll give it to you straight. There’s a breadth of experience, a depth of resource there. He works with attorneys, mortgage bankers and brokers, construction and engineering firms, high tech, manufacturing and distribution companies, and other financial service companies, and so he brings a lot of insight from other areas of business. And he’s pragmatic – he knows how to take steps to actually fix things. He’ll break down the need into numbers and reasonable goals, then come up with ways to make it work. He knows what he’s doing.
Because of my sessions with Tony, I’m doing the right work with the right people, learning what to pass on, and when to say no. I showed him my “to do” list today, and he said, “What’s going to happen if you never do this one?” and I said, “Probably nothing.” “Well, then, get rid of it!” he told me – and he was right. Part of my work with Tony is accountability. I’ve got someone who says, “Let’s go back to that issue we talked about a month ago. Why haven’t you done this?” But he gives me positive feedback too, which is great because I’m my own worst critic. When I told him I’m terrible at time management, we talked about what I’m doing, and he said, “Actually, John, you’re phenomenal, considering all the things you’ve got going on, the income you’re making, and the life balance you’ve achieved.” That’s very motivating, because it’s important to work with someone who sees your strengths.
Tony has significant human resource experience, too, which helps a lot with inter-office dynamics and partnership relations. He deals with both aspects, head and heart, and facilitates the conversations with my partner that need to happen.
The most important thing about Tony is that he’s not a life coach, not a shrink. In short, this is a person who literally can look at your business and figure out how to do it better.