112, 2009

What is the Way Forward?

December 1st, 2009|Leadership|

It has been a long, nasty recession. Now that most economists agree that it is over, it will be some time before we feel that it truly is. Consumer spending is slightly improved but still down, unemployment may increase more before decreasing, credit remains tight, and uncertainty regarding taxes and regulations is suppressing investment. While some businesses have failed, others

103, 2009

Who’s Making Money Now?

March 1st, 2009|Business, Leadership, Sales|

Guess what Amazon, Hershey’s, Wal-Mart, Ryanair, and MacDonald’s have in common? Sales are growing, and they are making money—in the midst of a worldwide recession! How can this be? The answer is simple: they offer good value, high quality customer service, at moderate and reasonable prices. Amazon’s website is practically flawless and a pleasure to use. Books arrive in a

109, 2008

Lessons from a Financial Melt Down

September 1st, 2008|Leadership|

In whatever manner the current financial crisis on Wall Street is finally resolved and however many the causes that led to it, there is one cause that seems to lie at the root of all the rest—complacency. The Wall Street Journal and distinguished members of both major political parties have been warning for years about the dangers inherent in the

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